Overview
This Acceptable Use Policy (“AUP”) governs your use of the website, services, and digital platforms operated by Complete Mind Care of PA (“we,” “us,” or “our”), located at https://completemindcareofpa.com. By accessing or using our services, you agree to comply with this policy. Violations may result in suspension or termination of access.
1. Permitted Use
You may use our website and services only for lawful purposes and in accordance with these terms. Permitted uses include:
- Scheduling and managing appointments
- Accessing patient educational resources
- Communicating with our staff through authorized channels
- Completing intake forms and consent documents
2. Prohibited Activities
You agree not to use our website or services to:
- Violate any applicable local, state, federal, or international law or regulation
- Transmit any unsolicited or unauthorized advertising or promotional material
- Impersonate or attempt to impersonate Complete Mind Care of PA, a staff member, another user, or any other person or entity
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website
- Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or harmful material
- Attempt to gain unauthorized access to any part of the website, server, or database
- Use automated tools (bots, scrapers, crawlers) to access, query, or harvest data from our website
- Upload or transmit content that is defamatory, obscene, offensive, or otherwise objectionable
- Collect or harvest any personally identifiable information from the website without authorization
3. SMS & Communication Channels
When communicating with us via SMS, email, or any other channel, you agree to:
- Use communication channels only for their intended purposes
- Refrain from sending abusive, threatening, or harassing messages to staff
- Not attempt to opt in on behalf of another individual without their express consent
- Honor all opt-out confirmations — repeated opt-in attempts after an opt-out may be treated as a violation of this policy
4. Protected Health Information (PHI)
In connection with your care at Complete Mind Care of PA, you agree to:
- Not share login credentials or access codes that provide access to protected health information
- Not attempt to access another patient’s records or information
- Notify us immediately if you believe your account or health information has been compromised
- Use patient portal features only for your own authorized account
5. Content Standards
Any content you submit through our website (forms, messages, reviews, or other communications) must:
- Be accurate and not misleading
- Not infringe on any third-party intellectual property rights
- Not contain personal information about third parties without their consent
- Not include any content that promotes discrimination, hate, or harm
6. Consequences of Violations
We reserve the right, at our sole discretion, to:
- Remove any content that violates this AUP
- Suspend or terminate access to any user who violates this policy
- Report violations to appropriate law enforcement or regulatory authorities
- Pursue legal remedies for damages resulting from violations
7. Reporting Violations
If you become aware of any violation of this Acceptable Use Policy, please report it to us at:
Email: info@cmcofpa.com Phone: 215-607-7250
8. Changes to This Policy
We may update this Acceptable Use Policy from time to time. The latest version will always be available on our website. Continued use of our services after any changes constitutes acceptance of the revised policy.
9. Contact Us
For questions about this Acceptable Use Policy, contact:
Complete Mind Care of PA 721 Dresher Rd #1100, Horsham, PA 19044 Phone: 215-607-7250 Email: info@cmcofpa.com Website: https://completemindcareofpa.com
