Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy applies to your use of the website located at https://completemindcareofpa.com/ and any related services provided by Complete Mind Care.

By using https://completemindcareofpa.com/, you agree to comply with this Acceptable Use Policy. If you do not agree with this policy, you must not use our website or services.

We reserve the right to review and amend this Acceptable Use Policy at our sole discretion. Upon doing so, we will update this page and notify users where appropriate. Any changes to this policy will take effect immediately from the date of publication.

This policy was last updated on February 10, 2026.

Purpose

The purpose of this Acceptable Use Policy is to ensure that all users of our website and services use them in a lawful, ethical, and responsible manner. This policy protects Complete Mind Care, our users, and the general internet community from irresponsible or illegal activities.

Prohibited Activities

You must not use our website or services in any way that:

General Prohibited Uses

  • Violates any applicable local, state, national, or international law or regulation
  • Infringes upon the intellectual property rights, privacy rights, or other rights of any third party
  • Harasses, abuses, threatens, defames, or intimidates any person or entity
  • Transmits or distributes viruses, malware, or any other malicious code
  • Attempts to gain unauthorized access to our systems, networks, or user accounts
  • Interferes with or disrupts the integrity or performance of our website or services
  • Collects or harvests personal information from other users without their consent
  • Impersonates any person or entity, or falsely states or misrepresents your affiliation with any person or entity

Healthcare-Specific Prohibitions

  • Shares protected health information (PHI) or personally identifiable information (PII) of others without proper authorization
  • Provides or solicits medical advice in lieu of professional medical consultation
  • Misrepresents your credentials, qualifications, or professional status
  • Attempts to establish a therapeutic relationship outside of proper clinical channels
  • Uses our services to engage in any form of healthcare fraud or abuse

Content Prohibitions

You must not submit, post, upload, or transmit any content that:

  • Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable
  • Contains explicit or graphic descriptions or accounts of sexual acts or violence
  • Exploits or harms minors in any way
  • Promotes or encourages self-harm, suicide, eating disorders, or other dangerous behaviors
  • Contains unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation
  • Violates HIPAA or other healthcare privacy regulations

Communication Prohibitions

When using our communication services (including SMS/MMS), you must not:

  • Send spam, bulk messages, or unsolicited commercial communications
  • Use automated systems to send messages without proper authorization
  • Send messages containing malicious links, phishing attempts, or scams
  • Harass or threaten individuals through our messaging services
  • Use our services to send messages on behalf of third parties without authorization

Enforcement

Complete Mind Care reserves the right to:

  • Remove or refuse to post any content that violates this Acceptable Use Policy
  • Suspend or terminate your access to our website and services for violations of this policy
  • Disclose any information necessary to satisfy any law, regulation, legal process, or governmental request
  • Take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of our website or services
  • Cooperate with law enforcement authorities in investigating suspected criminal violations

The determination of whether a violation of this Acceptable Use Policy has occurred rests solely with Complete Mind Care.

Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it immediately to:

Email: info@completemindcareofpa.com
Phone: 215-610-6444

When reporting a violation, please provide:

  • Your contact information
  • Detailed description of the violation
  • Date and time of the violation (if known)
  • Any relevant screenshots, URLs, or other evidence
  • Any other information that may help us investigate the matter

Healthcare Compliance

As a healthcare provider, Complete Mind Care is subject to various regulations including HIPAA. Users must:

  • Maintain the confidentiality of any health information they may encounter
  • Not attempt to access protected health information without proper authorization
  • Report any suspected privacy or security breaches immediately
  • Comply with all applicable healthcare regulations when using our services

Consequences of Violation

Violations of this Acceptable Use Policy may result in:

  • Immediate termination of your access to our website and services
  • Legal action, including civil and criminal prosecution
  • Reporting to relevant law enforcement and regulatory authorities
  • Liability for damages caused by your violations
  • Permanent ban from using our services

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third-party sites. Users should review the acceptable use policies of any third-party services they access through our website.

Disclaimer

Complete Mind Care does not actively monitor user activity on our website but reserves the right to do so to ensure compliance with this policy. We are not responsible for user-generated content or activities that violate this policy, but we will take appropriate action when violations are brought to our attention.

Changes to This Policy

We may update this Acceptable Use Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify users of any material changes by posting the updated policy on our website with a new “last updated” date.

Your continued use of our website and services after any changes indicates your acceptance of the updated Acceptable Use Policy.

Contact Information

If you have questions about this Acceptable Use Policy, please contact us at:

Complete Mind Care
Website: https://completemindcareofpa.com/
Email: info@completemindcareofpa.com
Phone: 215-610-6444

Governing Law

This Acceptable Use Policy is governed by and construed in accordance with the laws of Pennsylvania. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Pennsylvania.